Contact Us

At Fanshubus, customer happiness is at the heart of everything we do. Whether you have questions about an order, need help with sizing, or just want to share your feedback — we’re here and happy to help.

📍 Our Address

US add: 539 W. Commerce St #8396 Dallas, TX 75208

⏰ Customer Support Hours

Monday – Friday: 10:00 AM – 6:00 PM (CST)
Saturday: 8:00 AM – 6:00 PM (CST)

📧 Best Way to Reach Us – Email Support

The best way to get in touch with us is through email — it helps us keep track of everything and makes sure no detail gets missed. Our support team usually replies within 4 hours, but sometimes we may need just a little more time (we promise we’re working hard behind the scenes!).

💌 Want to change size, switch styles, or cancel your order?
If your order is still within our 3–5 day processing window, just drop us an email! We’ll do our best to help before your order ships out.

Even if you don’t hear back from us right away, don’t worry — we’ve received your message and it’s safely in our hands. A little patience goes a long way, and we truly appreciate yours 🫶

Email us anytime at: [email protected]
Psst… Don’t forget to include your order number (and any helpful photos if needed)!

📞 Phone Support (For Urgent Inquiries)

We understand that some matters are better handled directly. Feel free to call us during working hours:
+1 469 687 9785

💬 We’re Here Because You Matter

We’re not just here to sell — we’re here to serve. From questions to concerns, feedback to returns, our team is trained to assist you with care, empathy, and efficiency. Your satisfaction is our priority.

Let us know how we can help — we’re listening.